(08) 9309 9595

Keys Project FAQ’s

How can I raise a new Service Request?

You can raise a new service request by clicking on the following link: Raise New Service Request

What if I have encountered an incident at the village?

You can raise a new Incident request by clicking on the following link: Raise New Service Request

Who can raise the Incidents & Service Requests?

Any admin person in the RTIO village can raise the incident or service request.

My lock is not responding. What should I do?

You can raise an incident or call or email XX

The lock does not have a green light?

You can raise an incident or call or email XX

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